Digital marketing
By: w3era
Explore different ways to bring joy to your customers during the holidays
The holiday season is hectic. Customer stress is high, and patience is low. Prepare for a positive experience.
Have lots of people on your team and make sure everyone talks clearly. Doing things the same way all the time stops people from getting upset.
Expect more messages during the holidays. Engage customers on socials, respond to DMs, and spread holiday cheer.
Go beyond simple discounts. Make buying a no-brainer with added value. Personalized deals make customers feel special.
Thank your customers personally. Handwritten notes during the holidays build positive brand association. Show genuine gratitude.
Premium packaging excites customers. Branded and gift-like packaging influences purchase decisions. It's worth the investment.
Highlight refund policies and additional services. Clear information builds trust. Offer easy returns, a crucial factor for customers.